WAPP

Customer Portal Development

We automate interactions via web portals instead of emails, calls and spreadsheets.

A customer portal replaces scattered communication: requests, payments and statuses live in one system instead of inboxes and Excel.

We design the architecture, integrate with CRM, ERP and payment gateways, and choose a stack that fits your load and budget.

Customer portal development illustration

When portals make sense

Portals connect customers, partners and staff in one interface: users self‑serve, and your team sees the full picture.

Less manual work

Requests and operations follow formal flows instead of being scattered across chats and spreadsheets.

Transparent statuses

Each user sees what is happening with their order or service: stage, timing and history.

Single point of access

Data from CRM, accounting and billing systems is surfaced in one interface for both customers and managers.

Ready for growth

As your user base grows, you get structured flows instead of an Excel‑driven process that does not scale.

Portal projects

Examples of how portals change processes: from coworking management to lab reporting and sports schools.

DevelopmentDesign

Fifty Four — coworking

Resident and admin portals for a coworking space in Almaty: bookings, subscriptions and payments in one system.

DevelopmentDesign

Spektrokhim — lab platform

Portals for labs and customers in the oil industry. Data from hundreds of labs, automatic comparison of results and reporting for GOST compliance.

DevelopmentDesign

Future — volleyball school

Portal for students, coaches and parents: schedules, subscription payments, attendance logs and training programs.

Want to see more?

View all projects

How we work

We start with your processes: who will use the portal, what data exists and which systems we need to integrate.

Then we design prototypes, build the portal, test it on real scenarios and support the launch.

  1. Analysis

  2. Design

  3. Development

  4. Testing

  5. Launch

  6. Support

When a portal is a good fit

When sales and service flows heavily depend on manual operations and individual managers.

When you want to give customers and partners self‑service: statuses, history, documents and payments in one place.

When inboxes and Excel are no longer enough to track requests, contracts and results.

Why WAPP

We deliver an MVP portal in about 90 days so you can validate flows with real users.

We handle specification work and integrations instead of pushing it onto your team.

MVP in 90 days

First working version of the portal with core flows and analytics in about three months.

We own the specs

We analyse your processes, formalise flows and prepare technical requirements without overloading your team.

Transparent pricing

We fix scope and price in the contract; changes are covered by addenda agreed before implementation.

Technical expertise

7+ years of building systems; we use Laravel, Go and React stacks that handle high‑load portal workloads.

Request a project estimate

Tell us about your task. We will analyse your processes, suggest implementation options and give a rough timeline and budget.

Get a consultation+995 ••• ••• •••welcome [at] wapp.dev