Question 1

What do I need to prepare before we start working together?

Accepted Answer

A short call or a quick questionnaire is enough. Tell us about your company and the problem you want to solve, and we will take care of the rest: research your domain, analyze existing solutions and competitors, and propose the best option for your case. If there is no ready solution yet, we will write a specification and develop it from scratch.

Question 2

How long does a typical project take?

Accepted Answer

On average, a project takes from 3 months to 1 year. Exact timing depends on many factors: scope, complexity, your requirements and how ready the content is. Let’s discuss your case and we’ll estimate realistic timelines for your project.

Question 3

What stages does a typical project include?

Accepted Answer

Usually our projects go through the following stages:

Discovery. We find the real goals of the project and match them with audience needs and existing solutions.

Specification. We create a detailed technical specification with all requirements and functions.

UX architecture. We design the structure and logic of the product and prepare prototypes for approval.

UI design. We design a clear, user-friendly interface with UX/UI best practices.

Development. We implement the frontend and backend, configure infrastructure and integrations.

Testing. We look for bugs, fix issues and optimize performance across devices.

Launch. We deploy the product and support the go-live.

Support. We help with improvements, new features and technical questions.

Question 4

Do I need design mockups before development starts, or can you create them?

Accepted Answer

We can work with existing design mockups or create the design from scratch. If you already have mockups, we review them and improve them with modern UX/UI practices when needed. If you don’t, our designers build a clear, functional interface matched to your goals.

Question 5

Can I change requirements after the project has started?

Accepted Answer

Yes. New ideas and requirement changes are normal during development. We work in an agile way and can adjust at each stage. Significant changes may affect timeline and cost.

Question 6

How can I track project progress?

Accepted Answer

We keep the process transparent. You get access to the project management system to see task status, completed work, and leave comments. We also hold regular calls on progress and next steps.

Question 7

How do testing and launch work?

Accepted Answer

Testing runs throughout development: functional checks, device and browser compatibility, performance and security. Before go-live we do a final test with you. Launch is staged: staging first, then production with monitoring.

Question 8

How do you protect data on my project?

Accepted Answer

Data security is a priority. We use modern encryption, secure data transport, and keep security systems up to date. Developers sign NDAs. We can add extra measures required by your industry.

Question 9

How are product rights transferred after the project is finished?

Accepted Answer

After the project is complete and fully paid, we transfer full rights: source code, documentation, server and domain access. You receive technical documentation and system operation guides. We can also train your team if needed.

Question 10

What if issues appear after launch?

Accepted Answer

Every project includes warranty support: during the warranty period we fix confirmed defects at no charge. After warranty we offer technical support and maintenance options. The team remains available for technical questions.

Question 11

Can I order extra services such as SEO or marketing?

Accepted Answer

Yes. We offer product growth services including SEO, paid search, SMM and other digital marketing work. We can build a promotion plan and execute it alongside the product.

Frequently Asked Questions