WAPP
PropTech / FinTech

PropTech: Coworking network integration and automation

Evolving a coworking network platform: from stabilising payment gateways to automating resource management.

Under NDA
Maksim Ermilov

Maksim Ermilov

WAPP founder · product & architecture

Д

Dima

Full-stack & backend developer

Н

Nastya

Project manager

Delivery meant operating a high-load, real-time system. We removed technical friction that blocked sales growth and automated resident-facing workflows. [cite_start]Targeted architectural work stabilised the financial stack and simplified day-to-day operations for staff.

Problem: payment gaps and manual overhead

Operations surfaced several bottlenecks:

  • Unstable checkout: The payment widget failed intermittently, and unpaid holds skewed availability analytics.
  • Opaque allowances: Long-term members could not see a clear breakdown of remaining hours for the current cycle.
  • [cite_start]Manual follow-ups: Staff tracked contract renewals and reminders by hand.

What we shipped: from bugfixes to automation

[cite_start]We ran focused sprints on reliability and UX while keeping strict data-security practices.

1. Payments and fiscal compliance

  • Auto-cancel holds: Unpaid reservations are released after 15 minutes, freeing scarce resources for other customers.
  • Hybrid payments: When a booking mixes package hours and card money, the system issues two requests while only the cash leg hits the fiscal receipt.
  • [cite_start]Return transparency: Instant messaging explains gateway declines (for example insufficient balance).

2. Resource management

  • Allowance clarity: Balances now reflect the current billing window with a clear renewal date.
  • [cite_start]Audit trail: Staff actions such as “freezes” are logged with actor, time window, and duration.

15 min

auto-cancel window

100%

receipt accuracy

Auto

allowance control

Technology and security

We extended the Laravel backend and used the Telegram API for notifications. [cite_start]The stack warns admins before tariffs lapse and sends residents personalised payment links, keeping history aligned with the CRM.

Product modules

01. Booking and access

We stabilised the calendar UI and fixed time-selection bugs. Digital access keys (QR) can again be generated from the admin panel, reducing support load from bad bookings.

02. Billing and communications

Rounding rules were tightened and transactional email templates refreshed so each step ships the right legal and financial context.

03. Advanced administration

Organisation profiles became more flexible, and marketing automation for reminders can be toggled from a single control.

Team

Nastya — Project Manager. [cite_start]Coordinated delivery across ten-plus critical workstreams while keeping production stable during releases.

Dima — Fullstack Developer. [cite_start]Owned UI defects, scheduled jobs, and how resource limits render in the product.

Andrey — Backend Developer. [cite_start]Implemented gateway integrations, hybrid payment flows, and Telegram notification bots.

Evgeniya — QA Engineer. [cite_start]Exercised financial scenarios end-to-end, including auto-cancel paths.

Maxim — Founder / CTO. [cite_start]Architecture review, infrastructure, and data-security oversight.