WAPP
Optimised bike, scooter and bicycle rentals in the UAE and reduced theft
Logistics6 min read

Optimised bike, scooter and bicycle rentals in the UAE and reduced theft

SWAPPZ case: Fleet Management System for UAE rental operations with end-to-end fleet visibility.

Maksim Ermilov

Maksim Ermilov

WAPP founder · product & architecture

Sergey

Sergey

Project Manager

01. Problem

Fleet owners had limited visibility, couriers spent time searching for available units, and technicians were informed about failures too late.

3 mo

from idea to MVP

5

distinct user roles

100%

fleet visibility

Logistics

domain focus

02. Solution

Role model and permissions

We built a multi-role architecture with strict permissions: courier, technician, owner, admin and super-admin.

Role model from courier to global admin
Role model from courier to global admin

B2B owner dashboard

Fleet control center

A single dashboard with fleet status, service KPIs and real-time tracking across all units.

B2B interface: fleet monitoring and control
B2B interface: fleet monitoring and control

Requirements and scenarios

Requirements map for roles, routes and unit statuses

Unit management

Asset card and condition tracking

A dedicated unit-level page with status, rental history, maintenance events and current condition.

Unit-level management and operational control
Unit-level management and operational control

Technician app

Service workflow automation

Technicians receive exact failed-unit coordinates and maintenance history to reduce response time.

Technician workspace: route and repair status updates
Technician workspace: route and repair status updates

Courier app

Available fleet search
Available fleet search
Unit card and status
Unit card and status
Rental start flow
Rental start flow
Route and navigation
Route and navigation
End-of-shift flow
End-of-shift flow
One-tap issue reporting
One-tap issue reporting

03. Result

Released in 90 days with full fleet transparency and measurable reduction in downtime and theft incidents.